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How to ensure you get paid when a customer misses a payment

Increase Directness Gradually

Good morning ladies…. Welcome to an exciting Tuesday.

Following our first tip of ensuring we get our outstanding/balance payment from our clients is being direct. However this comes with a skill.

One of the secrets of small business debt collection is to gradually increase the assertiveness of your follow up communication over time. Your first call, letter, or email should give your customer the benefit of the doubt with a positive and helpful tone. But by the third collection letter or correspondence, the tone may be more direct and assertive (but never offensive or unprofessional).

Using the step above will ensure you have ongoing conversations about your bill as well as keep you in the mind of the customer, while not burning brigdes.

Remember, we suggest you send out quotes and payment details through invoices.

Do have a fantastic day.

Keep winning!!!

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How to ensure you get paid when a customer misses a payment

Use Multiple Channels

Good morning ladies, still on ways to ensure debt is properly collected , small business owners should not that in today’s electronic age, handling invoicing and debt collection over email is simple and quick, but it’s not without its concerns.

Email correspondence can easily become buried in an overstuffed inbox. Use additional means of reaching out to your customers who have missed a payment. Picking up the phone is a great first step, whereas a certified letter may be used after weeks of no response.

Wishing us a great week. This week, endeavour to empower a girl child, knowing that when you do so, you build a nation.

Keep winning!!!

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how to ensure you get paid when a customer misses a payment

Empower the right people

Hi ladies, we love to see your business bloom & so we will share some more tips on how to handle debt collection for your small business.

As a small business owner, the temptation is great to have the salespeople handle their own accounts receivables, but it’s much better to assign one person to the task of debt collection. Designate your debt collection lead and provide proper support, training, and incentive to do the job right.

Also endeavour to have the sales person handling debt collection send invoice emails for your business through a specified email address… E.g account@aytfarms.ng or aytfarmsaccount@gmail.com.

This way, you can actually process all invoices separately.

Have a great Wednesday & remember you can reach out if you have any questions.

Keep winning !!!

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sample debt reminder/collection letter

Collection starts when you send the invoice, which should have a due date for payment. When that date passes, it’s time to start thinking about following up with a collection letter. Don’t wait too long. It’s better to send a reminder notice sooner rather than later. Remember, this is money owed to you. The longer you put off collecting it, the more strain it can put on your business.

If you’re not sure what to write, you can use the sample below. Remember these letters are to be short, precise and end with a thank you.

January 8, 2020

Linked Group
123 Lekki Road
Anywhere, Nigeria

Account# or Invoice #:123
Balance due or Past Due Balance:
100,000 Naira

Dear Kola,

This is a reminder that your account balance of One hundred thousand Naira was overdue as of November 28, 2010.

Please pay this amount today, I have enclosed a stamped payment envelope for your convenience.

Thank you for your payment.

Sincerely,

Shade Smith
Linked Group

We remain your #numberone support community.

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SHOW THAT YOU CARE

Hey ladies, it’s been a tough couple of days for our country.. aside from its effect on individuals , it has highly affected business owners at large.

It is thus very important that businesses have a crisis communication plan in place for their customers. This goes beyond minor adjustments to marketing messages. The plan must extend to customer service teams, your website, social channels, customer-facing staff, and more.

While we often can’t control the societal crisis at hand, we can control our response to it.

In this post are 5 tips you can adopt in formulating a plan that communicates the crisis as well as your business to your customers.

Our hearts are with all of us in this times and hope that a better Nigeria is birthed.

Stay safe.

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EDUCATE YOUR STAFF AND PEOPLE AROUND YOU

Hey ladies, welcome to a new week to conquer. With all the recent happenings in Nigeria, for small business owners who have employees, as well as those who do not have , we generally may be reluctant to return to work this week, after the entire mayhem for several reasons. One, of course, is fear of a mishap or a security threat.

We have thus put together some points that can help business owners and employees navigate this period.

Do read through and remember you can reach out to us if you have any questions or require any support.

Keep winning!!!

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CONTENT TIPS YOU CAN USE FOR YOUR SMALL BUSINESS

Hey ladies, in this post we have listed some tips for content creation for your business.

Anyone can create irrelevant content. Creating content that has been published, republished, reworked, and repurposed a million times is easy and not very good for your brand – with copyright laws & the risk of it not been the right one for your brand.

But creating valuable, relevant, quality content is hard. It takes time, effort, energy, resources, and knowledge. Most of this—in small businesses—is wrapped up in the owners who are also tasked with running the business, serving the clients, and managing the marketing and sales.

Also, in all honesty, just the thought of content creation can make many business owners cringe in horror.

Writing and content creation, especially if you’re out of practice, is not fun. Then when you add on the pressure of making it something your audience will drool over and engage with can be incredibly intimidating.

Studies have shown that :

•Website conversion rate is nearly 6x higher for content marketing adopters than non-adopters.
•73% of B2B content marketers are producing more content than they did one year ago.
•95% of B2B enterprise marketers use content marketing.
•86% of B2C marketers use content marketing.
•60% of marketers create at least one piece of content each week.

Your audience and prospects are using social media, they click links, read blogs, watch videos, listen to podcasts, subscribe to newsletters—and they share the high-quality, high-value content with their friends.

Consumers buy when they’re ready to buy, not when you’re ready for them to buy.

If you’re not there, top of mind when your prospects are ready to buy through content creation, know that your competitors will be.

Keep winning ladies.

Kindly tag a friend who should see this. Cheers!

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HOW TO GET FUNDING TO GROW YOUR BUSINESS

Having a business idea/being enterpreneural is really great, however the dreams can become dead with lack of funding.

You probably need a website, you need to get your business registered, you need some office space- whether shared , full or virtual, a social media/tech team, at least enough cash to start production. All this means, you need money, regardless of what you are going into, most businesses and most entrepreneurs require at least a little bit of funding to really get off the ground in their early days.

During our live session with @lindaochugbua on “The Possibilities & Challenges of Accessing Funds for Small Businesses”, the highlights in this post were stated as the sure places for help in finding funding. Thus, check through for a first-time founder’s guide to where to look for funding, and choose which type might be right for you.

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much of local business is still done on a handshake basis and the best way to network with other local business owners and entrepreneurs is through face to face meetings and local business groups

Hey ladies, this week we will like to discuss one key important tip of growing your business through Business Networking. They say, your network determines your Wealth.

Business networking is the process of establishing a mutually beneficial relationship with other business people and potential clients or customers. Business networking benefits are the huge gains made by communicating with other professionals in or relating to your business industry.

It is important to note that it is the networking efforts of a business owner that yields the most results in small businesses. There are many other advantages to networking—of the several advantagesl to be made, the sharing of knowledge is the most beneficial.

To reap the rewards of a network, it is important to understand what business networking benefits you can gain and how they can help your business to boost sales, increase efficiency and morale, and build awareness of your brand.

Join us tomorrow as we share more benefits of making use of your business network.

Keep winning…

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“When you meet someone, be sure to exchange business cards, and follow up later discussing points or topics brought up in conversations you may have had with them”

Hey ladies, still on the importance of growing your business through networking, in this post is one major way to utilize the meeting of another entrepreneur, business owner or even prospect.

After a few conversations, you may be able to bring up the issues you are facing. If they open up discussions first, you might be able to begin exchanging information, seeking knowledge, or exchanging business contacts.

Most business people are optimistic and positive. Regular association with people like this can be a great morale boost, particularly in the difficult early phases of a new business. You’ll find that many, if not all, business owners have experienced similar trials of ownership.

Remember to note that you should not only attend the meetings of your networking group regularly but go prepared to offer something of value to the group. Choose the networking medium or channel that’s best for you.

We remain your #numberone#businesssupport community.