Customers need to know you are on their side when they contact you for your services.
Putting yourself in their shoes, will you buy from someone who does not at least try to consider you , your style and what you want?
A lot of times, sellers try to push customers to do things their way, not the way the customer wants it.
In this post, we have listed ways a seller can prove they are on the customers side to show their enthusiasm and commitment to helping customers, according to the experts at Communication Briefings. These includes
Use a more definite response that gives a lot of certainties more life “I Sure Can” instead of “I Can”
Say “that is exactly what we need” instead of “that will work”.
Say that “Here is what I will do” instead of “I can’t”
